Contact

Get in touch

We're a real team and we read every message. Whether you have a question about your order, need product advice, or just want to say hi — we're here.

📧 Email us

support@chillglowstore.com

We respond to all emails within 24 hours, Monday–Friday.

⏱️ Response times

  • Order questions: within 24 hours
  • Returns & refunds: within 24 hours
  • Product questions: within 24 hours
Before reaching out, you might find your answer in our FAQ page — we've covered the most common questions about shipping, returns, and product use.